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Sphere by Crux Self-Service, end-to-end data onboarding solution that helps hedge funds and asset managers rapidly access high-quality, model-ready external data to drive alpha and maximize return.

Sphere by Crux - Managed Service makes it easy to rapidly discover, onboard, and monitor data pipelines.

In my 20+ years leading support teams, I’ve seen just about every flavor of service model out there. From the rigid “ticket in, ticket out” queues to highly reactive, firefighting-style operations. But here at Crux, our Data Operations & Technical Support Engineering model is something entirely different.

In today’s model-driven financial world, just getting market data isn’t enough - you need to know it’s the right data, delivered on time, and ready for action. For most batch file, delivered market data, that truth hinges on one small but critical detail: the context date (aka as‑of date, batch date, cycle date, etc.), usually hidden in the file name (e.g., YYYYMMDD). If that date is wrong - or misunderstood - your entire downstream process can be working off stale, misaligned, or mistimed data before you even realize it.